Consumer Rights
Know your rights - use your rights! Here you can find the main legal provisions for consumers in Austria, Germany and Italy.
Settling of small cross-border disputes
Easier enforcement in case of small value
EC: Data Protection Package
Take control of personal data
The law on legal Guarantee in Austria
The legal Situation since 1.1.2002
Late Delivery
The legal Situation in Austria, Italy and Germany
Distance Selling Act
The legal Situation since 1.6.2000
The Right to cancel Contracts
The legal Situation in Austria, Italy and Germany
The EU's Distance Selling Directive
Basic Information on Distant Selling
Distance Selling